Privacy policy
At ViralCart, we respect your privacy and are committed to protecting your personal information.
When you visit our website, browse our products, or place an order, we may collect information necessary to operate our store and fulfil your purchases.
INFORMATION WE MAY COLLECT
Depending on how you use our website, we may collect information such as:
• Your name
• Shipping and billing information
• Order details
• Payment-related information
• Information provided during checkout
• Information provided when contacting us through our website
• Device and browsing information
• Information collected through cookies and similar technologies
HOW WE USE YOUR INFORMATION
We may use collected information to:
• Process and fulfil your orders
• Arrange delivery of purchased products
• Confirm and provide updates regarding your orders
• Process payments and refunds
• Provide customer support through our website
• Handle returns, replacements, cancellations, and order-related issues
• Prevent fraud and unauthorized transactions
• Improve our website, products, and services
• Understand website usage and customer preferences
• Provide relevant marketing or promotional communications where permitted by applicable law
SHARING OF INFORMATION
To operate ViralCart and fulfil orders, necessary information may be shared with trusted third-party service providers, including:
• Payment processors
• Courier and logistics partners
• Order fulfilment and dropshipping partners
• Website and technology providers
• Analytics and advertising service providers
• Other service providers necessary to operate our store
Only information reasonably necessary for providing the relevant service may be shared.
PAYMENT INFORMATION
Payments may be processed by third-party payment providers.
ViralCart does not intentionally store complete credit or debit card information on its own systems.
COOKIES
Our website may use cookies and similar technologies to:
• Keep the website functioning properly
• Remember preferences
• Understand website usage
• Improve website performance
• Support analytics and advertising
You may be able to manage cookies through your browser settings.
DATA SECURITY
We take reasonable measures to protect customer information against unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
PERSONALIZED PRODUCTS
For customized products, information supplied by customers for personalization may be shared with the relevant fulfilment partner when necessary to produce and fulfil the order.
POLICY CHANGES
ViralCart may update this Privacy Policy when necessary. Any changes will be published on this page.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.